What if everything we know about motivation is wrong? Word Count: 624 Reading Time: 2 minutes It’s not the corner office, the parking place with your name on it, a high salary or the perks that motivate. Motivation is making progress on what … [Continue reading]
You: Bursting with appreciation and gratitude you want to share. Them: Backing away slowly as you rave on and on. It’s fast and easy to learn how to give praise that the recipient find irresistible. Word Count: 697 Reading Time: 2.2 … [Continue reading]
The distance between agreement and commitment can be vast. Here’s how to bridge that gap. Word Count: 735 Reading Time: under 3 minutes “I’ve asked, I’ve explained, I’ve sent email reminders, I’ve suggested strongly. Every agrees it should … [Continue reading]
Word Count: 682 Reading Time: Under 2 minutes Sometimes an example is the best way to learn. Here are responses to sticky situations you might have encountered. I’ve gotten feedback about putting more examples about in these newsletters (thank … [Continue reading]
We all have ‘em: Clients that bring out the worst in us, clients we have trouble loving, clients for whom the work seems doomed. What’s a consultant to do? Word Count: 746 Reading Time: 2.5 minutes You know what I’m talking about. It’s … [Continue reading]
If you’re doing everything right and getting nowhere, maybe you should try this. ______________________________________________ Word Count: 614 Reading Time: 1.3 minutes ______________________________________________ We all have our … [Continue reading]
If you’re stuck on the heroic treadmill, you might want to start using these two little words with clients and co-workers. Word Count: 558 Reading Time: 1.5 minutes When I step out of the train in New York’s Penn Station, I’m bowled over by … [Continue reading]
On the East coast “Don’t Interrupt” is never a meeting ground rule. On the West coast, it often is. What’s up with that? Word Count: 552 Reading Time: 1.5 minutes "We never used to line up, we just formed a clump and walked toward the … [Continue reading]
Knowing what you want gives you all the power you need to avoid unproductive meetings. _______________________________________ “Discipline is knowing what you want.” --Steve Chandler _______________________________________ Word Count: … [Continue reading]
Unless you are both leaving the conversation strengthened, it isn’t feedback. Word Count: 575 Reading Time: About 1 minute “Your swearing is offending people. It’s got to stop.” My boss seems kinda mad. His face is red and he’s … [Continue reading]
